FAQ

About Motorbike Nguyen Ha

Motorbike Nguyen Ha is your trusted partner for motorbike rental and sales in Hanoi, Vietnam. Located conveniently near Gia Lam Bus Station at No 24, Alley 5, Nguyen Van Cu, Bo De, Long Bien, we have been serving both local residents and international travelers with reliable transportation solutions.

Our commitment to quality service, competitive pricing, and customer satisfaction has made us a preferred choice for exploring Vietnam’s stunning landscapes on two wheels.


General Information

What types of motorbikes do you offer?

We provide a comprehensive range of motorbikes suitable for various needs:

Automatic Scooters:

  • Honda Air Blade 150cc – Perfect for city commuting
  • Yamaha NVX 155cc – Sporty design with excellent fuel efficiency
  • Honda SH 150cc – Premium comfort for longer rides

Manual Motorcycles:

  • Honda Wave Alpha 110cc – Reliable and economical
  • Yamaha Sirius 110cc – Great for beginners
  • Honda Winner X 150cc – Powerful engine for mountain trips

Semi-Automatic Options:

  • Honda Future 125cc – Balance of power and ease of use
  • Suzuki Axelo 125cc – Smooth performance

What are your operating hours?

We operate 7 days a week to accommodate your schedule:

  • Monday to Sunday: 7:00 AM – 9:00 PM
  • Emergency support: Available 24/7 via WhatsApp/Zalo

Do you offer delivery and pickup services?

Yes, we provide convenient delivery and pickup services with applicable fees:

  • Delivery within Hanoi city center (fees from 20,000 – 100,000 VND depending on location)
  • Delivery to your hotel
  • Pickup at train stations for travelers arriving by rail

Rental Services FAQ

How much does motorbike rental cost in Hanoi?

Our rental prices are competitive and transparent:

Daily Rates:

  • Automatic scooters (110-150cc): $8-12 USD per day
  • Manual motorcycles (110-150cc): $7-10 USD per day
  • Premium models: $12-18 USD per day

Weekly Discounts:

  • 7+ days: 10% discount
  • 14+ days: 15% discount
  • 30+ days: 20% discount

Monthly Rates:

  • Long-term rentals: Starting from $120 USD per month
  • Includes basic maintenance and support

What documents do I need to rent a motorbike?

For international tourists:

  • Valid passport with Vietnam visa
  • International Driving Permit (IDP) – recommended but not always strictly enforced
  • Credit card or cash deposit
  • Contact information including WhatsApp/Zalo number

For Vietnamese residents:

  • National ID card (CCCD)
  • Vietnamese driving license
  • Proof of residence

What is included in the rental price?

Every rental includes:

  • Two helmets (required by Vietnamese law)
  • Basic toolkit for minor adjustments
  • Rain poncho for weather protection
  • Phone holder for navigation
  • Free basic maintenance during rental period
  • 24/7 emergency support

Is there a security deposit required?

Yes, we require a security deposit:

  • Tourists: $100-200 USD or equivalent VND
  • Locals: 2-3 million VND
  • Payment methods: Cash, credit card, or bank transfer
  • Refund: Full refund upon safe return of motorbike

What happens if the motorbike breaks down?

We provide comprehensive breakdown support:

  • Free repair for mechanical issues not caused by misuse
  • Replacement bike within 2-4 hours in Hanoi
  • Emergency contact: +84 334 699 969 (WhatsApp/Zalo)

Can I extend my rental period?

Absolutely! Extensions are easy:

  • Contact us at least 24 hours before rental expiry
  • Pay additional days at the same daily rate
  • Receive confirmation via WhatsApp/Zalo
  • No penalties for early extensions

Motorbike Sales FAQ

Do you sell used motorbikes?

Yes, we maintain an extensive inventory of quality used motorbikes:

Available Brands:

  • Honda (Air Blade, SH, Wave, Winner)
  • Yamaha (NVX, Sirius, Exciter)
  • Suzuki (various models)
  • Piaggio (Vespa-style scooters)

Quality Assurance:

  • All bikes undergo thorough inspection
  • Recent maintenance records provided
  • Test rides encouraged before purchase

What is the price range for used motorbikes?

Our used motorbike prices vary by model and condition:

Economy Range ($300-600 USD):

  • Honda Wave Alpha 110cc
  • Yamaha Sirius 110cc
  • Basic automatic scooters

Mid-Range ($600-1,200 USD):

  • Honda Air Blade 125-150cc
  • Yamaha NVX 155cc
  • Honda Future 125cc

Premium Range ($1,200-2,500 USD):

  • Honda SH 150cc-300cc
  • Yamaha Exciter 155cc
  • Nearly new models

Do you provide warranty on used motorbikes?

We offer limited warranty coverage:

  • 3-day engine warranty on all sales
  • Parts warranty varies by component
  • Ongoing support for maintenance advice

Can foreigners buy motorbikes in Vietnam?

Yes, but with important considerations:

Legal Requirements:

  • Must have temporary residence card or work permit
  • Vietnamese address for registration
  • Valid identification documents

Registration Process:

  • We assist with paperwork completion
  • Registration fees approximately $50-100 USD
  • Blue card (registration document) in buyer’s name

Alternative Options:

  • Long-term rental (6+ months) often more practical
  • Rent-to-own arrangements available
  • Consignment sales when leaving Vietnam

Safety and Legal Requirements

What are Vietnam’s motorbike traffic laws?

Understanding Vietnamese traffic laws is crucial:

Helmet Requirements:

  • Mandatory for driver and passenger
  • Quality standards – we provide certified helmets
  • Fines up to 800,000 VND for violations

License Requirements:

  • Vietnamese license required for residents
  • International Driving Permit recommended for tourists
  • Tourist tolerance varies by location and officer

Traffic Rules:

  • Right-hand traffic (drive on right side)
  • Speed limits typically 40-60 km/h in cities
  • No phone use while driving
  • Honking is common and acceptable communication

How safe is riding motorbikes in Hanoi?

Safety depends on preparation and awareness:

Safety Statistics:

  • Motorbike accidents are common but often minor
  • Most serious accidents involve speeding or alcohol
  • Proper equipment significantly reduces injury risk

Safety Tips:

  • Wear helmet at all times
  • Drive defensively – assume others don’t see you
  • Avoid rush hours (7-9 AM, 5-7 PM) when possible
  • Stay hydrated and take breaks on long rides

Insurance Options:

  • Travel insurance strongly recommended for tourists

What should I do in case of an accident?

Follow these steps for any accident:

Immediate Actions:

  1. Ensure safety – move to safe location if possible
  2. Call emergency services if injuries present (115)
  3. Contact us immediately at +84 334 699 969
  4. Document scene with photos
  5. Exchange information with other parties

Required Documentation:

  • Police report for insurance claims
  • Medical records if treatment required
  • Contact information of witnesses
  • Motorbike damage assessment

Support Services:

  • 24/7 emergency hotline
  • Translation services if needed
  • Replacement transportation arranged

Popular Routes and Destinations

What are the best day trips from Hanoi by motorbike?

Hanoi offers excellent motorbike day trip opportunities:

Cultural Sites (30-60km):

  • Temple of Literature – Vietnam’s first university
  • Ho Chi Minh Mausoleum – Historical significance
  • Ethnology Museum – Cultural diversity showcase
  • Bat Trang Pottery Village – Traditional ceramics

Natural Destinations (60-150km):

  • Ba Vi National Park – Mountain scenery and fresh air
  • Perfume Pagoda – Spiritual site with river journey
  • Duong Lam Ancient Village – Traditional architecture
  • Thay Pagoda – Beautiful lakeside temple

Recommended Day Trip Routes:

  • Hanoi → Ba Vi → Duong Lam → Hanoi (full day)
  • Hanoi → Bat Trang → Perfume Pagoda → Hanoi (cultural focus)
  • Hanoi → Thay Pagoda → Ha Tay → Hanoi (scenic route)

Can I ride to Ha Long Bay?

Yes, Ha Long Bay is a popular motorbike destination:

Route Information:

  • Distance: Approximately 170km from Hanoi
  • Travel time: 3-4 hours depending on traffic
  • Road conditions: Well-maintained highways

Recommended Stops:

  • Hai Duong Province – Rest and fuel stop
  • Hai Phong City – Historical port city
  • Quang Ninh Province – Coastal scenery

Accommodation Options:

  • Ha Long City hotels – Various price ranges
  • Cat Ba Island – Natural beauty and activities
  • Cruise packages – Overnight bay experiences

What about longer motorcycle tours?

We support extended touring adventures:

Popular Multi-Day Routes:

  • Ha Giang Loop (3-4 days) – Northern mountain circuit
  • Northwest Loop (5-7 days) – Sa Pa, Mu Cang Chai, Son La
  • Ho Chi Minh Trail (7-14 days) – Historical route south
  • Coastal Route (10-21 days) – Hanoi to Ho Chi Minh City

Tour Support Services:

  • Route planning assistance
  • Accommodation recommendations
  • Emergency contact network
  • Maintenance checkpoints

Preparation Requirements:

  • Extended rental agreement
  • Additional safety equipment
  • Emergency contact information
  • Travel insurance verification

Maintenance and Support

How often should motorbikes be serviced?

Regular maintenance ensures safety and reliability:

Service Intervals:

  • Every 1,000-2,000km – Basic maintenance
  • Every 3,000-5,000km – Comprehensive service
  • Every 10,000km – Major service and parts replacement

Included in Rental:

  • Oil changes as needed
  • Tire pressure checks weekly
  • Brake adjustments when necessary
  • Chain lubrication regularly

Signs Service is Needed:

  • Engine performance changes
  • Unusual noises from engine or brakes
  • Handling problems or vibrations
  • Fuel efficiency decreases noticeably

What if I need repairs during my rental?

We provide comprehensive repair support:

In Hanoi:

  • Workshop visit for non-urgent issues
  • Mobile mechanic for roadside problems
  • Replacement bike for major repairs
  • Same-day service for most issues

Outside Hanoi:

  • Customers must take the motorbike to a repair shop themselves and pay for the service. The rental company will not be responsible for any costs or issues.

Common Repairs:

  • Flat tire repair – Usually completed within 30 minutes
  • Battery replacement – Available at most service stations
  • Brake adjustments – Quick roadside fix
  • Chain repairs – Basic toolkit included with rental

Do you offer motorcycle maintenance courses?

Yes, we provide basic maintenance education:

Workshop Topics:

  • Pre-ride safety checks
  • Basic troubleshooting
  • Emergency repair techniques
  • Proper riding techniques for Vietnamese traffic

Course Options:

  • 30-minute orientation included with all rentals
  • 2-hour intensive course for long-term renters
  • Group workshops for tour groups
  • Custom training for specific needs

Contact Information

How can I make a reservation?

Multiple booking options available:

Online Booking:

  • Website: https://rentbikehanoi.com
  • Email: motorbikethuha@gmail.com
  • WhatsApp/Zalo: +84 334 699 969

Advance Reservations:

  • Recommended during peak seasons (October-April)
  • 24-48 hours notice usually sufficient
  • Group bookings require 1-week advance notice
  • Peak season may require longer advance booking

Walk-in Service:

  • Welcome during normal business hours
  • Subject to availability
  • Quick processing for standard rentals
  • Immediate service when bikes available

Where exactly are you located?

Full Address: No 24, Alley 5, Nguyen Van Cu, Bo De, Long Bien, Hanoi, Vietnam

Landmark References:

  • Near Gia Lam Bus Station (5-minute walk)
  • Long Bien District area
  • Accessible by taxi, Grab, or public transport

GPS Coordinates:

  • Latitude: 21.0378
  • Longitude: 105.8847

Transportation to Our Location:

  • From Hanoi Old Quarter: 10-minute taxi ride
  • From Noi Bai Airport: 45-minute drive
  • From Hanoi Railway Station: 30-minute journey

What languages do you speak?

Our multilingual team serves international customers:

Languages Offered:

  • Vietnamese – Native staff
  • English – Fluent communication
  • Basic French – Limited assistance
  • Translation apps – For other languages

Communication Channels:

  • WhatsApp messaging – Instant responses
  • Zalo – Popular Vietnamese platform
  • Email – Detailed inquiries welcome
  • Phone calls – Direct voice communication

Conclusion

Motorbike Nguyen Ha is your reliable partner for exploring Hanoi and Vietnam by motorbike. Whether you need a short-term rental for city exploration, a long-term transportation solution, or want to purchase a quality used motorbike, we provide professional service, competitive pricing, and comprehensive support.

Our strategic location near Gia Lam Bus Station, combined with flexible operating hours and 24/7 emergency support, ensures your motorbike experience in Vietnam is safe, enjoyable, and memorable.

Contact us today to begin your Vietnamese adventure on two wheels!

Emergency Hotline: +84 334 699 969
Email: motorbikethuha@gmail.com
Website: https://rentbikehanoi.com


This comprehensive FAQ guide covers all aspects of motorbike rental and sales in Hanoi. For specific questions not addressed here, please contact our customer service team directly. We’re committed to making your Vietnamese motorbike experience exceptional.

📞 +84 942 467 674 💬 WhatsApp 🟦 Zalo