What types of motorbikes do you offer?

We offer automatic scooters (Honda Air Blade 150cc, Yamaha NVX 155cc, Honda SH 150cc), manual motorcycles (Honda Wave Alpha 110cc, Yamaha Sirius 110cc, Honda Winner X 150cc), semi-automatic bikes (Honda Future 125cc, Suzuki Axelo 125cc), and e-bikes. Suitable for city commuting, sightseeing, and long trips.

What are your operating hours?

Monday to Sunday: 8:00 AM – 5:00 PM. Emergency support is available 24/7 via WhatsApp/Zalo.

Do you offer delivery and pickup services?

Yes, delivery within Hanoi city center and to hotels, pickup at train stations. Fees range from 20,000–100,000 VND depending on location.

How much does motorbike rental cost?

Daily rates: $7–12 USD for automatic scooters and $7–10 USD for manual motorcycles. Weekly discounts: 10–15%. Monthly rates start from $120 USD including basic maintenance and support.

What documents are required to rent a motorbike?

Tourists: passport, Vietnam visa, International Driving Permit recommended, cash or credit card deposit. Vietnamese residents: National ID, driving license, proof of residence.

What is included in the rental price?

Every rental includes two helmets, basic toolkit, rain poncho, phone holder, free basic maintenance, and 24/7 emergency support.

Is there a security deposit required?

Yes, tourists: $100–200 USD, locals: 2–3 million VND. Payment via cash, credit card, or bank transfer. Full refund on safe return.

What happens if the motorbike breaks down?

Free repair for mechanical issues not caused by misuse. Replacement bike within 2–4 hours in Hanoi. Emergency contact: +84 334 699 969 (WhatsApp/Zalo).

Can I extend my rental period?

Yes, contact us at least 24 hours before expiry. Pay additional days at same daily rate. Confirmation via WhatsApp/Zalo. No penalties for early extensions.

Do you sell used motorbikes?

Yes, we sell used motorbikes from Honda, Yamaha, Suzuki, and Piaggio. All bikes inspected, maintenance records provided, test rides encouraged. Limited warranty available.

What is the price range for used motorbikes?

Economy: $300–600, Mid-range: $600–1,200, Premium: $1,200–2,500 USD depending on model and condition.

Can foreigners buy motorbikes in Vietnam?

Yes, foreigners need temporary residence or work permit, Vietnamese address, valid ID. We assist with paperwork and registration. Rent-to-own and long-term rental options available.

What are Vietnam's motorbike traffic laws?

Helmet mandatory for driver and passenger. Vietnamese license required for residents; IDP recommended for tourists. Right-hand traffic, speed limits 40–60 km/h in cities, no phone while driving, honking common.

How often should motorbikes be serviced?

Basic maintenance every 1,000–2,000km, comprehensive service every 3,000–5,000km, major service at 10,000km. Included: oil changes, tire pressure check, brake adjustment, chain lubrication.

What if I need repairs during my rental?

In Hanoi: workshop visits, mobile mechanic, replacement bike if needed. Outside Hanoi: customer responsible for repair costs.

Do you offer motorcycle maintenance courses?

Yes, we provide basic maintenance education, including pre-ride safety checks, basic troubleshooting, emergency repair techniques, and proper riding techniques for Vietnamese traffic. Courses include 30-minute orientation with rentals, 2-hour intensive training for long-term renters, group workshops, and custom sessions.

Privacy Policy

Introduction

At Hanoi Motorbike Rental & Sale, we take your privacy seriously. This Privacy Policy explains how Motorbike Nguyen Ha collects, uses, and protects your personal information when you visit our website or use our motorbike rental services in Hanoi.

We are committed to transparency, security, and responsible handling of your personal data. By using our services, you agree to the practices outlined in this Privacy Policy.

Information We Collect

1. Personal Information

When you rent a motorbike or interact with our website, we may collect:

Full name
Phone number (Zalo/WhatsApp or mobile)
Email address
Identification documents (ID card or passport)
Driving license (if applicable)
Billing information for rental payments

This information is necessary to provide safe and reliable motorbike rental services in Hanoi.

2. Non-Personal Information

IP address
Browser type and version
Operating system
Pages visited and time spent on our website
Cookies and similar technologies

Non-personal information helps improve our website, services, and overall user experience.

How We Use Your Information

Providing Motorbike Rental Services: Process bookings, manage motorbike delivery within Hanoi, and maintain accurate rental records.
Communication: Confirmations, rental updates, and responses to inquiries regarding motorbike rental in Hanoi.
Improving Services: Analyze website traffic, optimize user experience, and enhance our rental offerings.
Legal Compliance: Share data when required by law or government authorities.
Marketing: With your consent, send newsletters, promotions, or updates about our services.

Cookies and Tracking Technologies

Our website uses cookies to:

Remember your preferences
Track visitor behavior for analytics
Improve website performance
Display relevant promotions

You can disable cookies in your browser settings, but this may affect website functionality.

How We Protect Your Information

Secure storage of digital and physical records
Restricted access to authorized staff only
Encryption for sensitive information during transactions
Regular system monitoring and updates

Although we strive to protect your information, no data transmission over the internet is 100% secure.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in these cases:

Service Providers: Trusted partners for maintenance, delivery, or payment processing may access personal information solely for service purposes.
Legal Requirements: We may disclose information to comply with laws, regulations, or government requests.
Business Transfers: In case of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction.

Data Retention

We retain your personal information only as long as necessary to fulfill rental services, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer required, data is securely deleted or anonymized.

Your Rights

As a customer of Hanoi Motorbike Rental & Sale, you have rights including:

Access: Request a copy of your data
Correction: Update inaccurate information
Deletion: Request removal of personal data
Objection: Object to certain processing activities
Withdraw Consent: Withdraw previously given consent

To exercise your rights, contact us at motorbikethuha@gmail.com or Zalo/WhatsApp +84 334 699 969.

Third-Party Links

Our website may contain links to external websites. Motorbike Nguyen Ha is not responsible for privacy practices or content of these third-party sites. Please review their privacy policies before sharing information.

Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors. If we receive such data, we will delete it promptly.

International Users

Users accessing our website from outside Vietnam, please note your data may be transferred and stored in Vietnam. By using our website, you consent to this transfer.

Updates to Privacy Policy

Hanoi Motorbike Rental & Sale may update this Privacy Policy occasionally. Changes will be posted here with an updated effective date. Check this page periodically to stay informed.

Contact Us

If you have questions about this Privacy Policy or our data practices:

Motorbike Nguyen Ha
Website: https://rentbikehanoi.com
No 24, Alley 5, Nguyen Van Cu, Bo De, Long Bien, Hanoi, Vietnam (near Gia Lam Bus Station)
Zalo/WhatsApp: +84 334 699 969
Email: motorbikethuha@gmail.com

Effective Date: September 26, 2025